
In my experience, a lot of struggle, and you end up with the same error message. Failed solution 4: A mix of "Failed solution 3" and "Failed solution 2." Disable the firewalls as in 3) above, run as “administrator” as in 2) above, and then try to install Office.Again, the same error will appear and you wil not be able to install Office 2013. SetupDiag is a free diagnostic tool by Microsoft that is designed to find and parse Windows 10 setup log files to determine why an upgrade or update failed to.

From the Control panel, go to Control Panel -> Windows Firewall -> Turn Windows Firewall on or off -> Turn off Windows Firewall (not recommended) and then run the setup.exe file. In my experience you just get the above error message again. Right-click on the setup.exe file, and choose “Run as administrator” before installing Office 2013.


If you continue to have problems, please contact Microsoft or your system administrator.” Failed Solutions Proposed in Forums Please try reinstalling Office from your installation source, or if you installed from a downloaded package, please re-download and reinstall. “Setup can't find or validate an installation file.
